Privacy Policy

Introduction

Optimum Industrial Solutions Pty Ltd ("OIS") is committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, www.opt-ind.com, or engage with our services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our website.

Information We Collect

We may collect personal information that you voluntarily provide to us when you register on the website, subscribe to a newsletter, fill out a form, or otherwise interact with our services. The types of personal information we may collect include:

  • Full name
  • Email address
  • Phone number
  • Postal address
  • Demographic information (e.g., location, preferences, interests)
  • Payment information (if applicable)
  • Any other information you choose to provide

We may also collect non-personal information that your browser automatically sends whenever you visit our website. This may include your IP address, browser type, operating system, referring URLs, and other technical data used to enhance your browsing experience.

How We Use Your Information

The personal information we collect is used for the following purposes:

  • To provide, operate, and maintain our website and services
  • To improve our website and services based on your feedback
  • To process transactions and manage your account
  • To send periodic emails, newsletters, and updates
  • To respond to your inquiries, requests, and support needs
  • To comply with legal obligations and protect our legal rights

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as necessary to provide our services or as required by law.

Sharing Your Information

We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also disclose your information when required to comply with legal obligations, enforce our website policies, or protect our or others' rights, property, or safety.

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity as part of the transaction.

Data Security

We implement a variety of security measures to protect the personal information you provide to us. These include the use of encryption, firewalls, secure server hosting, and restricted access to your data. However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and gather information about how you use our website. Cookies are small data files stored on your device that allow the website to remember your preferences and recognize you on future visits.

You can control and manage cookies through your browser settings. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, disabling cookies may affect the functionality of the website and your ability to fully experience our services.

We use cookies for purposes such as:

  • Storing your preferences and settings
  • Tracking website traffic and user behavior
  • Analyzing and improving our website performance
  • Providing a more personalized experience
Access to and Correction of Your Information

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate, incomplete, or out of date. To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and provide you with access or make the necessary corrections as required by law.

Your Privacy Rights

If you are a resident of Australia, you have certain rights regarding your personal information under the Privacy Act 1988. These rights include the right to access and correct your personal information, as well as the right to make a complaint about a breach of your privacy. For more information on your privacy rights, please visit the website of the Office of the Australian Information Commissioner (OAIC).

International Data Transfers

Your personal information may be transferred to, stored, and processed in a country other than Australia, where our servers or third-party service providers are located. In such cases, we will take all reasonable steps to ensure that your personal information is treated securely and in accordance with this Privacy Policy and applicable privacy laws.

Complaints and Disputes

If you believe that we have breached your privacy rights or failed to comply with our obligations under the Privacy Act 1988, you can lodge a complaint with us by contacting us using the contact information provided below. We take all complaints seriously and will work to resolve your concerns promptly. If you are not satisfied with our response, you may also contact the Office of the Australian Information Commissioner (OAIC) to make a complaint.

Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

Contact Information

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:

  • Email: info@opt-ind.com
  • Mailing Address: Optimum Industrial Solutions Pty Ltd, 5 Pollock Way, Clarkson, Western Australia, 6030, Australia